For eBooks Purchased on BookStrand.com:
Due to the nature of ebooks, there is NO REFUND for any reason. If you cannot read a copy of the book you purchased because the file is damaged, please contact us and we will send you the same title either in the same format or in another format (EPUB, Adobe PDF, Microsoft LIT, Mobipocket PRC, or HTML).
For Siren-Bookstrand Print Books:
There are no print titles available on BookStrand.com. Please contact the retailer where you originally purchased your Siren-BookStrand titles and check their refund policies.
For Other Vendors Selling Siren-BookStrand Titles:
Please contact the wholesale distribution channel where you placed your orders. Siren-BookStrand's print books are non-returnable.