Checking Out

In order to pay for your books and access them after purchase, you will need to check out.

How do I checkout?

When you are in your shopping cart, you can start the checkout process by clicking on the button labeled Checkout.

Or you can click on the button labeled Buy Now With Strandbucks to buy your books instantly with StrandBucks. The purchase will be deducted from your StrandBucks balance, which is displayed beneath the button. If you do not have a StrandBucks balance, the button will say Purchase StrandBucks. Click on the button to add StrandBucks to your account. For more information about StrandBucks, visit the StrandBucks help desk page.

A screen will appear asking you to login. Before you can finish checking out and finalize your purchases, you will need to log in to your account. If you do not have a customer account, see Account Settings for information on how to create one.

Enter your username or e-mail address and password to continue.

Next, you will need to enter your Billing Information.

If you are a new user, enter the name and billing information that matches your credit card or PayPal account.

Existing users need to choose one of the following from the dropdown:

  • Use Default Address - choose this option if the Default Address displayed above matches the address on your credit card or PayPal account.
  • Use an Alternate Saved Address - choose this option if you have multiple cards with different billing addresses.
  • Add a New Address - choose this option to change your billing address.

You may also choose to edit an existing address by clicking on the link labeled Edit Your Existing Addresses.

Next, select a Payment method from one of the options.

Click on Review Order.

Here, you will be able to review the contents of your order, your billing address, as well as your payment method. Click Back to make changes or click Submit Order if all the information is correct in order to complete your order.

Is there a minimum amount I need in order to checkout?
If you are paying via Credit Card or Paypal, your order total must be at least $3.49. If you are using StrandBucks, there is no minimum order amount.
What do I put for State/Province if the field is blank?
If you live outside the U.S., you may notice that the State/Province field is blank after you select your country. However, BookStrand.com requires a state/province entry in order to process your order. Please enter a U.S. address in order to proceed. If you do not have a U.S. address to enter, you may also enter a placeholder address, such as the one below:

123 Main Street Los Angeles, CA 90007

I have completed my order, now where are my books?

Once you complete an order at BookStrand.com, you can access the books from Bookshelf. To get there:

Hover on your account name, located in the upper right-hand corner of the screen (next to the cart icon). A list of navigation options will drop down. Click on Bookshelf.

You should now see a list of all the books you have just purchased. Click on the hyperlink of your chosen format to access your book.

Can I receive a refund for a purchased book?
No, BookStrand.com does not refund purchases for any reason. All sales are final. See our full refund policy for more details.

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